Terms of service
SHIPPING INFORMATION
NEW ZEALAND
A flat nationwide shipping fee of $7 is added to all orders under $150. There is no extra charge for our rural delivery.
There is no shipping charge for any order placed with a value of $150 or more.
Orders typically ship within 24 hours, excluding weekends and holidays.
Packages are delivered by Aramex or Post Haste. Actual transit times vary between an overnight or two day service. Rural deliveries may be up to 5 working days from shipment. A shipping confirmation email will be sent when your order is dispatched.
We do not ship an order to PO Boxes.
AUSTRALIA
A flat international shipping fee of $25.00 NZD is added to all orders under $200 and shipping is FREE on all orders over above $200
Orders typically ship within 24 hours, excluding weekends and holidays.
Packages are delivered by Aramex or Australia Post. Actual transit times vary between an five and ten working days (depending on delivery location and order times).
International orders may be subject to local charges. Any customs or import duties and associated fees are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. We have no control over these charges and cannot predict what they may be. Radicool Kids cannot be held responsible for any additional charges on your order, nor can we accept a return of the order in this case. Customs policies vary widely from country to country, so please contact your local customs office for further information.
A shipping confirmation email will be sent when your order is dispatched.
We do not ship an order to PO Boxes.
REST OF THE WORLD
A flat international shipping fee of $50.00 NZD is added to all orders under $250 and shipping is FREE on all orders over above $250
Orders typically ship within 24 hours, excluding weekends and holidays.
Packages are delivered via Aramex or New Zealand Post. Actual transit times vary between an eight and fifteen working days (depending on delivery location and order times). International orders may be subject to local charges. Any customs or import duties and associated fees are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. We have no control over these charges and cannot predict what they may be. Radicool Kids cannot be held responsible for any additional charges on your order, nor can we accept a return of the order in this case. Customs policies vary widely from country to country, so please contact your local customs office for further information.
A shipping confirmation email will be sent when your order is dispatched.
We do not ship an order to PO Boxes.
