T's & C's

We are a New Zealand company that takes great pride in offering you our kids clothing line that is not just about great quality fashion for kids but also about looking after our workers, their families and our planet. Join us today.

Every image and design displayed on this website is the property of Radicool Kids NZ Ltd. Any use of these images, without our written permission, is not cool so please do the right thing and ask us first!

PRIVACY
We are strong believers of what's yours is yours!! So any personal information you provide to us will be not be given to a third party, not even a forth, fifth or sixth!! We only ask for information so we can give you our best service possible available.

ONLINE ORDERS
You are welcome to purchase as many products from us as we can handle. We will ask for some personal information so we can efficiently send your order and just in case anything should go wrong we can catch up with you and sort it out quick smart.

CREDIT CARD SECURITY
We use PayPal for all transactions through this website and they use state of the art security services that we can't even understand..... Let's just say it's really, really good!! You don't have to sign up or be a PayPal member just click on the credit card button and away you go!

SHIPPING
For us Kiwis we endeavor to deliver your goods nationwide between 3-5 working days of your order being placed. If for some out of this world situation springs up, we'll give you the heads up and fix it straight away!! For all international orders we will deliver your goods between 5-20 working days depending on where in this wonderful world you live. For more detailed shipping information please see the "Terms of Service" link at the bottom of the check out page.

TAX
We include the New Zealand standard GST rate of 15% into every item we sell. However if your country has import and/or duty taxes then this must be covered by you. Sorry mate.

CURRENCY
All prices as shown in NZD unless stated.

RETURNS
If you have made a purchase through this website and wish to return your item then you can email us on sales@radicoolkids.com and we will happily accept any change of mind return up to 30 days after purchase. We will offer you a replacement item, size or alternatively a full refund of the item/s purchased. We don't however refund any freight charges applied at either end or clearance items.

If you have any other inquires that we haven't covered above please visit our contact us page.

Thanks for reading yo!!